Effective Date: 1/1/2026

Welcome to the website of A&S Nathan Heating & Cooling LLC (“Company,” “we,” “our,” or “us”). By accessing or using https://nathanheating.com (the “Website”), you agree to these Terms & Conditions. Please read them carefully. If you do not agree, you must not use this Website.

1. Use of the Website

You may use the Website only for lawful purposes and in accordance with these Terms.
You agree not to:
- Violate any applicable laws or regulations.
- Use the Website to transmit harmful code, spam, or fraudulent content.
- Attempt to interfere with the Website’s functionality, servers, or networks.
- Copy, scrape, or otherwise exploit Website content for commercial purposes without our written permission.

2. Services and Appointments

The Website may allow you to request service appointments through our booking system (currently powered by third-party integrations such as ServiceTitan).
Appointment requests are not guaranteed until confirmed by our team.
Service availability may vary by location, scheduling demands, or weather conditions.
Emergency service calls should be made directly by phone; Website forms may not be monitored in real time.

3. Payments and Financing

Payments or financing applications made through links or integrations (e.g., Synchrony) are handled by third parties. We are not responsible for errors, delays, or decisions made by those providers.
All sales and service agreements are subject to separate terms provided at the time of booking or installation.

4. Third-Party Links and Integrations

The Website may include links, widgets, or embedded tools from third parties (e.g., Mitsubishi, Synchrony, Google Reviews).
These are provided for your convenience. We do not control third-party sites and are not responsible for their content, practices, or availability.
Use of third-party tools may be subject to their own terms of service and privacy policies.

5. Intellectual Property

All content on this Website—including text, graphics, logos, icons, images, and software—is owned by A&S Nathan Heating & Cooling LLC or licensed for use.
You may not reproduce, distribute, or modify any material without prior written consent.

6. Disclaimers

No Warranties: The Website is provided “as is” and “as available.” We make no guarantees about accuracy, availability, or reliability of Website content.
Service Information: Service descriptions, special offers, or pricing displayed on the Website are for informational purposes only and may change without notice.
No Professional Advice: Content on the Website is not a substitute for professional HVAC inspection or service. Always contact a licensed technician for specific issues.

7. Limitation of Liability

To the fullest extent permitted by law:

A&S Nathan Heating & Cooling LLC shall not be liable for damages of any kind arising from use of the Website, including direct, indirect, incidental, consequential, or punitive damages.
We are not responsible for failures caused by hosting (e.g., WP Engine), DNS/CDN providers (e.g., Cloudflare), booking systems (e.g., ServiceTitan), or other third-party integrations.

8. Indemnification

You agree to indemnify and hold harmless A&S Nathan Heating & Cooling LLC, its owners, employees, and partners from any claims, liabilities, damages, or expenses resulting from your use of the Website or violation of these Terms.

9. Changes to the Website and Terms

We may update or modify this Website, its features, or these Terms at any time. Changes are effective immediately upon posting. Continued use of the Website constitutes acceptance of the revised Terms.

10. Governing Law

These Terms are governed by the laws of the State of Connecticut, without regard to conflict of law provisions. Any disputes will be resolved in state or federal courts located in Connecticut.